Shipping policy
USA:
- 5-10 Business Days
UK and Ireland:
- 5-10 Business Days
Australia:
- 5-10 Business Days
New Zealand:
- 5-10 Business Days
Rest of World:
- 5-10 Business Days
Processing Times
Please note that processing times are separate from shipping times. This is the period we need to verify your order, customize it, conduct final quality checks, and package it.
All orders are sent to our warehouse for dispatch within a few hours of being placed. Please allow an additional 1-2 business days for your order to be processed before it is shipped using the fastest and most cost-effective methods from the nearest warehouse to your shipping address.
If you need more detailed information, feel free to email us at info@mopandshine.com, and we'll be happy to assist you!
Unexpected Delays
In some cases, delivery may take longer than the standard shipping times mentioned above. These delays are often due to international customs processing, which is beyond our control. If your package is taking longer than expected to arrive, please contact us, and we'll work with you to resolve the issue.
Order Tracking
After placing your order, you should receive an order and shipping confirmation email that includes your tracking number.